Speech Commands to Access your E-Mails by Phone

 Your virtual assistant enables you to access and process your e-mails by phone using speech commands. It accesses your e-mail account (Inbox) and reads your e-mails, voice messages and faxes to you over the phone using Text-to-Speech (TTS). While listening to your messages, you can use speech commands to reply, archive, delete or forward them to your contacts or colleagues.

You can say or enter one of the following commands offered to you at the main menu immediately after login:

Say ... or press
READ MY NEW E-MAILS 2 1
READ MY ARCHIVED E-MAILS 2 2
READ EMAILS FROM CONTACT 2 #
SEND A NEW EMAIL TO ... 2 3

Listen to your E-Mails by Phone

You can listen to your new and archived e-mails directly from the main menu as follows:

To listen to your new e-mails:

Say: READ MY NEW E-MAILS
or in DTMF mode, enter: (2) (1)

To listen to your archived e-mails:

Say: READ MY ARCHIVED E-MAILS
or in DTMF mode, enter: (2) (2)
Evatel will start playing the first (most recent) archived e-mail it finds in your Inbox.

To listen toe-mails from a specific contact:

Say: READ E-MAILS FROM CONTACT
Evatel will ask you to say the sender's name.

Say: READ E-MAILS FROM {Contact Name}

or in DTMF mode, enter: (2) (#)
Evatel will start playing the first (most recent) e-mail received from the contact.

Commands while listening to e-mails

While listening to an e-mail or immediately after, you can say or enter one of the following commands:

To ... Say ... or press
skip to nexte-mail in my mailbox NEXT #
replay current e-mail REPLAY 1
reply to sender REPLY TO SENDER 2 1
reply to all REPLY TO ALL 22
forward a copy of the e-mail to contacts or colleagues SEND A COPY 3
list e-mail attachments PLAY ATTACHMENTS 4
hear the e-mail details (envelope) PLAY HEADER 5
switch text-to-speech language SWITCH LANGUAGE 6
delete the e-mail DELETE 7
call back the e-mail sender CALL BACK SENDER 8
save the e-mail or markit as unread ARCHIVE 9
go to first e-mail FIRST
go to last e-mail LAST
go to previous e-mail PREVIOUS

Note that if you enter commands such as NEXT, DELETE or ARCHIVEwhile processing the last e-mail in your mailbox, the assistant will go back to the main menu.

Send Voice E-Mails to Contacts

You can record and send voice messages to your contacts and colleagues from any phone. Here is how:

To record and send a voice e-mail to a contact, say:

SEND AN EMAIL
Evatel prompts you to say the recipient's name (contact or colleague)

 SEND AN EMAIL TO{contact name}
or in DTMF mode, enter:(2) (3) (9){select contact} (1) (#) {record message} (#) (1)

Record your new voice message. To end recording, stop talking or press #. You can use the standard voice mail commands to edit your message. Once you are satisfied, say YES or press 1 in DTMF mode.
The assistant will confirm that the new voice message has been successfully e-mailed, then goes back to the main menu.

Forward E-Mails by Phone

You can have your assistant to forward a copy of an e-mail to a colleague or contact from your phone. You may record a voice introduction and attach it to the forwarded e-mail. Here is how:

While listening to the e-mail or immediately after .

Tosend a copy ofthe e-mail to aContact, say:

SEND A COPY
Evatel prompts you to say the recipient's name (contact or colleague)

SEND A COPY TO{Contact Name}
or in DTMF mode, enter: (3) (9) {Select Contact} (1) (#) (1) {Record Note} (#) (1)

You can record a cover note if you want. To end recording, stop talking or press #. You can use the standard voice mail commands to edit your message. Once you are satisfied, say YES or press 1 in DTMF mode. Evatel will confirm that the e-mail with the cover voice note have been successfully forwarded.

Reply to E-Mails by Phone

You can reply to e-mails from your phone using your own voice. Here is how:

While listening to the e-mail or immediately after .

To reply to the e-mail sender ONLY

Say: REPLY TO SENDER
or in DTMF mode, enter:(2)(1)

To reply to the e-mail sender and all recipients

Say: REPLY TO ALL
or in DTMF mode, enter:(2)(2)

Record your reply message. To end recording, stop talking or press #. You can use the standard voice mail commands to edit your message. Once you are satisfied, say YES or press 1 in DTMF mode.
Evatel will confirm that the voice reply has been successfully e-mailed.

Call Back the E-Mail Sender

You can call back the e-mail sender on one of the phone numbers defined in her/his contact information.  This option is offered only if the e-mail sender is a known contact in your Voice Directory.

While listening to the e-mail or immediately after .

To call back the e-mail sender

Say:CALL BACK SENDER
or in DTMF mode, enter:(8) {Select Contact Phone Number}

Evatel will call and connect you to the e-mail sender on the selected telephone number.

Important Note: If you wish to continue your Evatel session after the call, then you must either (1) wait for the other party to hang-up, or (2) press the call termination keys (usually ##) to end the call without ending the session.

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