Branding

You can sell the Evatel services under your own branding. The following sections enable you to customize different aspects of the service:

Visual Appearance

To access these fields, click Branding from the main menu, and go to the Visual Appearance section. 

Configure Web Portal Theme Colors

You can choose a primary and secondary theme colors to display various elements of the Web portal:

  • From the main menu, click Branding and go to the Visual Appearance section.
  • From the Color #1 dropdown list, select the primary/dominant theme color.
  • From the Color #2 dropdown list, select the secondary theme color.
  • Click Save to apply the change.

Show your Logo

You can incorporate your logo on the Web portal by uploading an image file of your logo. The image file should be in JPG, PNG or GIF format, scaled to 143 x 59 pixels and with a size less than 30KB. The logo will be displayed for all Web Portal pages viewed by your customers.

To display your logo on the Web portal of your customers:

  • From the main menu, click Branding and go to the Visual Appearance section.
  • Click the Choose File button next to the Logo image label.
  • From the popup window displayed, find and select your logo file and click Open to confirm.
  • Click Save to apply the change.

Show your Favicon

In addition to your logo, you have the option to upload a favicon to further customize the platform to your branding. A favicon is an icon (usually similar to your logo) associated with a URL that is usually displayed in a browser's address bar or tab next to the site name in a bookmark list. The favicon should be in PNG, GIF or ICO format, scaled to 16x16 pixels and with a size less than 500 bytes (0.5KB).

To feature your favicon on the Web portal and mobile app:

  • From the main menu, click Branding and go to the Visual Appearance section.
  • Click the Choose File button next to the Favicon image label.
  • From the popup displayed, find and select your logo file and click Open to confirm.
  • Click Save to apply the change.

CHANGE THE URL LINK TO YOUR WEB SITE

You can change the URL link to your Web Site on the Web Portal:
  • From the main menu, click Branding and go to the Visual Appearance section.
  • In the URL link to Web Site field, enter the URL link to your Web Site. 
  • Click Save to apply the change.

Customer communications (SMTP)

SMTP Mail Server Configuration

As a value-added reseller (VAR), you may want to have the system bill your customers on your behalf using your logo, branding and email server. This section is where you specify your SMTP email server parameters. This information will be used to send emails on your behalf.

To edit your SMTP mail server parameters:

  • From the main menu, click Branding, go to the Customer Communications (SMTP) > SMTP Mail Server Parameters section.
  • In the SMTP Server field, enter your SMTP mail server URL.
  • In the SMTP Username field, enter the username to access your SMTP server functions.
  • In the SMTP Password field, enter the password to access your SMTP server functions.
  • Click Save to apply the change.

Operations

This section is where you specify the email and phone number used to send operations-related messages to customers. It is also the default account used to send all other messages. This email address is usually not supervised.

Technical Support

As a value-added reseller (VAR), you are expected to provide technical support to your customers. This section is where you specify the email and phone number that customers use to reach your technical support group. This information will be displayed to users on their Web portal.

To edit the technical support email and phone number :

  • From the main menu, click Branding, go to the Customer Communications (SMTP) > Technical Support section.
  • In the Support Email field, enter the email address that your customers use for technical support queries.
  • In the Support Phone field, enter the phone number that your customers dial for technical support queries.
  • Click Save to apply the change.

Sales

Sales quotes and order confirmations requested by customers from your online signup portal are sent using your VAR Account Sales contact and email. A copy of these quotes and order confirmations is also sent to the VAR Account Sales contact and email. This section is where you specify the contact name and email that the system uses to send quotes and order confirmations. This information will be displayed to users on your signup Web portal.

To edit the sales name and email:

  • From the main menu, click Branding, go to the Customer Communications (SMTP) > Sales section.
  • In the Sales Contact field, enter the name of your sales contact.
  • In the Sales Email field, enter the email address of your sales contact.
  • Click Save to apply the change.

Billing

This section is where you specify the contact name and email that the system uses to send invoices to your customers. To edit the sales name and email:

  • From the main menu, click Branding, go to the Customer Communications (SMTP) > Billing section.
  • In the Billing Contact field, enter the name of your billing contact.
  • In the Billing Email field, enter the email address of your billing contact.
  • Click Save to apply the change.

Customer portal, online sign up and help sites

This section displays the customer signup URLs that you can use in your website to redirect visitors to your online signup portal. There are 2 different Signup IDs: one for single-user customers (Professionals) and one for multi-user organizations (Companies). Use the other fields to specify the URLs to the web pages accessed by your customers to login to their account, after logout, and the domain that you use to connect your customers to the system Web portal.  

To access these fields, click Branding from the main menu, and go to the Signup Portal and Custom URLs section: 

  • Professional Signup URL: This is the system URL used to signup professional accounts in this VAR.  This field is not editable. 
  • Company Signup URL: This is the system URL used to signup new company accounts in this VAR.  This field is not editable. 
  • Offer page to select business sector during Company Signup: Check this box to offer a business sector selection step in the Company signup process.
  • Web Portal: Enter the URL of the VAR's website where customers can login and access their accounts.
  • Page after disconnect: Enter the URL where customers get redirected after ending a Web portal session.
  • VAR domain redirecting to Web Portal: Enter the URL used to access the Web portal without displaying the system domain (for example: abc.mydomain.com instead of evatel.speechmobility.com). 

Click to download the sample login page code and customize it for your branding needs.

Subscription Packages Offered 

Use this section to customize your subscription packages and specify whether you want to charge setup fees or not.