Faxes - Voice Commands (Speech Commands to Access your Faxes by Phone)
The virtual assistant enables you to access and manage your faxes by phone using speech commands. The faxes must have been stored in your Inbox as e-mails with TIFF or PDF file attachments. While listening to your fax messages, you can use speech commands to archive them, delete them or forward them to your contacts and colleagues.
Important Note: the fax option is not supported on all systems.
You can say or enter one of the following commands from the main menu:
| Say ... | or press |
|---|---|
| READ MY NEW FAXES | 3 1 |
| READ MY ARCHIVED FAXES | 3 2 |
Reading Faxes by Phone
You can hear the information about your fax messages directly from the main menu as follows:
To hear the information about your new fax messages:
- Say: READ MY NEW FAXES
- or in DTMF mode, enter: (3) (1)
To hear the information about your archived fax messages:
- Say: READ MY ARCHIVED FAXES
- or in DTMF mode, enter: (3) (2)
Evatel will start playing the information about the first (most recent) fax message it finds in your Inbox.
Commands while listening to fax messages
While listening to a fax message information or immediately after, you can say or enter one of the following commands:
| Say ... | or press |
|---|---|
| NEXT | # |
| REPLAY | 1 |
| SEND COPY | 3 |
| PLAY HEADER | 5 |
| DELETE | 7 |
| ARCHIVE | 9 |
| FIRST | |
| LAST | |
| PREVIOUS |
Note that if you enter commands such as NEXT, DELETE or ARCHIVE while processing the last fax message in your mailbox, Evatel will go back to the main menu.
Forwarding Faxes as E-mails to Contacts
You can forward faxes to any contact in your Voice Directory by phone. You may choose to send the fax to the contact's fax number or e-mail address. As an e-mail, you can also add an introduction to the forwarded fax document using your own voice. Here is how:
While listening to the fax message information or immediately after.
- Say: SEND A COPY and when asked to say the recipient's name, say the {Contact Name}
- or in DTMF mode, enter: (3) (9) {Select Contact} (1) (#) (1) {Record Note} (#) (1)
You can record a forward cover note if the fax is being forwarded as an e-mail. To end recording, stop talking or press #. You can use the standard voice mail commands to edit your message. Once you are satisfied, say YES or press 1 in DTMF mode.
Evatel will confirm that the forwarded fax document with your voice cover note if any have been successfully e-mailed.