How to Answer and Control your Calls

Call screening enables you to know who is calling so you can decide what to do with the call. When transferring a call to you with Call Screening enabled, the assistant will first tell you who is calling then ask you if you want to take the call, transfer it to your voice mail or to a contact, colleague or another telephone number. These options are offered to you while the calling party is hearing rings. 

Here are the call screening commands offered to you when you answer a call:

Say ...	or press
LET THE CALL THROUGH	1
TAKE A MESSAGE	2
TRANSFER TO{ Colleague }	3

Here is how you can control your calls using the call screening options:

To take the call

Say: LET THE CALL THROUGH or I'LL TAKE IT
or in DTMF mode, enter: (1)
Evatel connects you with the caller.

To forward the call to your voice mail

Say: TAKE A MESSAGE or GO TO VOICE MAIL
or in DTMF mode, enter: (2)
Evatel informs the caller that you are not available then offers to take a voice message which it sends to you as an e-mail. You get disconnected from the call when Evatel goes back to the caller.

To forward the call to a colleague, a contact or another number

Say: TRANSFER TO {Colleague} or FORWARD THE CALL TO { Contact or Colleague } or DIAL{spell telephone number}
orin DTMF mode, enter:(8)  {telephone number} (#)
Evatel transfers the call to the colleague, contact or telephone number you specified. You get disconnected from the call when Evatel starts dialing the number where the call will be transferred.

Anytime during a call received, you can transfer the call to another telephone number or create a multi-party conference with other people. To enter the Call Conferencing menu, press the STAR(*)key anytime during a call. This will get you into the Call Conferencing menu while the other party or parties are "On-Hold" listening to audio-on-hold.

While in the Call Conferencing, you can perform the following conferencing functions: 

Press	Function	Action Description
* 1