Voice Access to Emails - Overview & Setup
What is the Speech Contacts service?
Speech Contacts gives you interactive voice access to your e-mails by phone. Using Speech commands or Touch Tone (DTMF) keys, you can:
- Listen to your e-mails and reply to them using your own voice.
- Forward e-mails to your contacts and colleagues.
- Send new voice e-mails to any contact in your voice directory.
- Delete spam and archive e-mails
- Access voice mail and faxes and manage them as e-mails
Service?
The Speech Contacts service requires direct access to your e-mails. Before using this service, you must configure the mail access connectionto your mail server.
FAQs
What is the service Smart Fax?
Answer: Smart Fax is special number dedicated to receiving faxes. This could be useful if you receive a large number of faxes or if you want to provide local fax numbers to your customers in different countries and have all the faxes centralized in your Inbox.
What is Auto-Fax?
Answer: Smart Fax is an advanced Smart Number feature that enables you to receive faxes on the same telephone number where you receive your voice calls: your DID. With Smart Fax,Evatel automatically detects incoming faxes, receives them and sends them to your mailbox. Smart Fax is available only to users with a private DID number. The fax option requires a fax-enabled gateway.
Do I Need a DID to use Smart Fax?
Answer: YES. you need a direct telephone number (DID) for your Smart Fax service. This DID becomes your personal Smart Fax number.
How Can People send me Faxes on my Number?
Answer: People can send you faxes on your Smart Fax number simply by dialing your number from a fax machine as they would to send any other fax. Your Smart Fax number plays the role of a fax-to-email service. The fax option requires a fax-enabled gateway.
What is Unified Messaging?
Answer: Evatel sends your voice messages and faxes to your e-mail account. Your faxes and voice messages are stored in your Inbox together with your e-mails to enable you to access them by phone or from your desktop or Web e-mail reader. This is the unified messaging feature of Evatel.
Where are my faxes Stored?
Answer: All your received faxes are stored in your e-mail account on your mail server. Evatel does not keep any copies of your faxes.
How Do I Access my Faxes?
Answer: You have many ways to access your Evatel faxes:
- From an e-mail readersuch as Microsoft Outlook or Lotus Notes. You can view and print your faxes, archive them, forward them or delete them from your desktop as you would for any of your e-mails.
- By phone using. You can hear a short description of your faxes, archive them, forward them or delete them by phone.