Quick User Guides

The following documents provide help notes and guides to use your telephony and virtual assistant services. Click on the document name to view its content or save a PDF copy for viewing or printing. Note that you can also find this information on the Web Portal by going to the Guide section. To go to the Guide page on the Web Portal, click on Guide tab on the Toolbar.

Evatel Services Quick User Guides

Evatel Deskphone Quick Guide for Biz Users 

This quick guide lists the commands and tips to use the Evatel services from your deskphone, your mobile app or using speech commands when you are subscribed as an employee of a company. The commands include access to voice messages, calling colleagues, call forwarding, dialing phone numbers, etc.

 Evatel DESKPHONE QUICK GUIDE FOR PRO USERS 

This quick guide lists the commands and tips to use the Evatel services from your deskphone, your mobile app or using speech commands when you are subscribed as individual professional. The commands include access to voice messages, call forwarding, dialing phone numbers, etc.

Virtual Assistant Speech Commands for Beginners

This document provides a diagram of speech commands and touchtone keys to access messages, emails and calendar events, manage call forwarding, and call contacts in "Beginner" mode.

Virtual Assistant Speech Commands for Experts

This document provides a diagram of speech commands and touchtone keys to access messages, emails and calendar events, manage call forwarding, call contacts in "Expert" mode.

Virtual Assistant Pocket Guide

Small foldable guide listing the virtual assistant commands.

Quick Guides for IP Phones and Analog Telephone Adapters (ATA)

Polycom VVX101, VVX201, IP331, IP550 and IP650 - IP phones for 1, 2, 4 and 6 lines

Panasonic KX-TPA60®, KX-PA65® phones and KX-TGP600® Wireless Repeater

 Panasonic KX-TPA60®, KX-PA65® and KX-TGP600®

Cisco SPA112 - 2 Port Phone Adapters (Voice & Fax)

Cisco SPA112 - 2 Ports Phone Adapter

Polycom Configuration Guides

How to configure Polycom phone to boot from Evatel servers

This document provides the steps to configure a Polycom phone to boot using information from Evatel servers.