Home Page

Interface Overview

This is the first page displayed when you login to the portal after completing the Account Setup Wizard. The Home page is a dashboard that provides quick access to daily messages and most common functions such as:

• Resellers: This option opens the VARs page where you create and manage value-added reseller (VAR) accounts. VARs are the companies that resell your telephony and virtual assistant services either directly or under their own commercial label. If you are a corporation using the telephony with virtual assistant services as an internal solution, the VAR section is where you configure your various business lines, branches or entities for example.
• Store: This option will lead you to your Store where you can manage all Professional accounts (single-user subscriptions) used by independent consultants. This type of account excludes features typical to a company such as virtual receptionist, groups, company directory or duty agent. The system comes already equipped with a default Store (under your default VAR) that you can use to manage single-user subscriptions.
• Billing: This option enables to open the billing system in a new browser tab. The Billing System is an application separate from the Web portal.
• Monitor: This option opens a web-based application to view and manage system activities. From the Monitor, you can check the status of modules, monitor and manage the activity on various channels (idle, in-use, blocked), reboot the system, etc.
• Configuration: This option opens a wizard to view and edit the default system configuration settings.